Privacy Policy

At Brand Chitah we value our customers, and respect your privacy. Any information that is provided by the customers will remain confidential. We collect personal details to build a long-term relationship with you, improve our product offerings, and to communicate information about products, services, and promotions. We may disclose information to companies that work with us and assist us in providing services to you. We do not sell your information nor do we share that with anyone.

What information does Brand Chitah collect and why?

We receive and store certain types of information whenever you interact with us. We collect information that you give us when you place an order, register with us, send us an e-mail or call us. This information may include the following: name, mailing address, e-mail address, and phone number. Most Web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. We only use the information during our deliveries.

Who does Brand Chitah share information with?

We will share personal information of our customers with our agents, representatives, and trusted service providers and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Web site and delivery; communicating to customers about innovative offers, providing customer service, enhancing and improving customers’ shopping experiences, enabling access to our partners’ sites;, and completing credit card transactions. Third parties are not allowed to use this information for any purpose except fulfilling orders and answering your queries. Apart from the purposes described above, we will never share your personal information with any other third parties unless we have your prior permission or you have been notified earlier.

What technical devices and processes does Brand Chitah use to collect information about you?

We use technology that allows us to identify the type of browser you are using, the web site from which you are accessing Brand Chitah and the pages you view as you browse through our site.

What are cookies and how does Brand Chitah use them?

A cookie is a small file that can be stored on your computer’s hard drive. Brand Chitah uses cookies to provide features such as shopping cart and to determine when customers have previously visited our site.

How do I access my personal information?

You can access your personal information anytime. Simply go to the Your Account link which is sent to your mail while registering with Brand Chitah.

What technology does Brand Chitah use to ensure the security of credit card transactions?

We have set the highest standards when it comes to credit card security to protect the information you provide when you make a purchase at Brand Chitah. Our servers use SSL an advanced encryption technology to protect the storage and transfer of your data from unauthorized parties. Brand Chitah also uses PayU for online credit card transactions.

How secure is my Brand Chitah account information?

To protect your account information, you need to enter a valid e-mail address and password before buying any product from Brand Chitah, using your existing account information. Under no circumstances do we store your credit card information. Pay U takes care of all the credit card processing for Brand Chitah.

How do I contact Brand Chitah if I still have questions?

You may contact us by clicking on the Contact Us link. We respond as quickly as we can to each and every query.

Policy updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.